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Frequently asked questions (FAQ)

Product & Order

What do you sell?
We design high-quality posters of unforgettable football moments – in the club colors, with match information and iconic style. For fans who want to bring goosebump moments to their walls.

What happens after I place my order?
Our posters are produced immediately after you place your order – usually within 24 hours. You will automatically receive:

✔ an order confirmation
✔ your bill
✔ Shipment status updates via email
👉 Check your spam folder too, if you can't find anything.

Is the poster ready to hang?
If you order the frame as well: Yes! Then your poster will arrive already framed – unpack, hang up, enjoy.

Shipping & Delivery

How long does shipping take?
Within Europe, it usually takes:

🇩🇪 🇫🇷 🇮🇹 🇪🇸 🇬🇧: 2–4 working days
All other EU countries: 3–7 working days

Is the shipment insured?
Yes – all products are well protected packaging and insured. So you don't need to worry if something goes wrong.

Where do you deliver to?
We currently deliver to all countries of Europe.

Customer Service & Complaints

My delivery arrived damaged – what should I do?
Just take a photo and send it to support@momentsoffame.com.
👉 We guarantee you Free replacement immediately!
This is ours Satisfaction guaranteed.

How can I contact you if I have questions?
The best way is by email to: support@momentsoffame.comWir meldWe'll get back to you as soon as possible – we promise.

Benefits & Community

Are there any discounts or promotions?
Yes! Sign up for free and become a member:
You get permanent discounts, assume exclusive offers and Competitions part.

How does the rating system work?
Approximately two weeks after your purchase, we'll ask for your feedback. If you leave a review with a photo, you'll receive a thank-you gift. 15% discount code for your next order.

Can I support you as an advertising partner?
Sure! If you're active on social media or other platforms, you can become part of our partner program: 👉 Become an affiliate now